Trusted Pet Care Platform
Terms &
Conditions
Please review our policies carefully before using our services. We are committed to providing safe, transparent, and reliable experiences for every pet parent.
Trusted by pet parents
10K+
AnimalsLover.in Policies
Everything You Need To Know
We believe in transparency, trust, and responsible pet parenting. Below are the important terms regarding our services and platform.
1. Introduction
Welcome to AnimalsLover.in. By accessing and using our platform, you agree to comply with these Terms & Conditions and all applicable policies.
2. Services
- Verified pet adoption support
- Pet supplies, nutrition & accessories
- Veterinary consultation and guidance
- Boarding, grooming & training services
- Lifetime parenting journey support
3. Orders & Payments
- Orders must be placed via our official website.
- Payments are processed through secure gateways.
- All prices include applicable taxes unless stated otherwise.
4. Cancellation Policy
- Booking amounts are non-refundable after confirmation.
- Full refunds apply if cancellation is initiated by AnimalsLover.
- Refunds are processed within 7–10 working days.
5. Delivery Timelines
- Metro Cities: Delivery within 2 days.
- Tier 2 & Tier 3 Cities: Delivery within 3–7 days.
- External logistics delays may occur occasionally.
6. Customer Responsibility
- Customers must provide accurate delivery information.
- Ensure a safe environment before pet adoption.
7. Liability
- AnimalsLover is not responsible for misuse after delivery.
- Final responsibility for pet care lies with the pet parent.
8. Changes to Terms
AnimalsLover reserves the right to modify these terms at any time without prior notice.
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Have questions regarding our policies, services, or adoption process? Our support team is always ready to assist you.